Silk Floral and Fine Art
Twilight in Gethsemane
PRODUCTS:
1. All Products on this website (which may vary from time to time) are available on our site. If something is out of stock please inquire through email and we will design your gift.
2. All Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.
3. In the event that we are unable to supply the Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
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CUSTOMER SERVICES
1. In the event that you are not satisfied with the Online Service any complaints should be addressed to:
Silk Floral and Fine Art
401 Sweetgrass Ct.
Great Falls, Montana
GENERAL
1. We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Online Site and/or the Online Service from time to time. We will post any changes on the Site and it is your responsibility as a customer to review the Terms and Conditions to see those changes.
RETURN POLICY
We hope you are happy with everything you buy, however, if there is anything that does not meet your needs or expectation, you can return items within 30 days for a refund.
RETURNS
Items must be un-used and returned in original packaging.
Shipping charge is not refundable once the order has been shipped.
You may be responsible for the return shipping if the return is not due to Product Damage/Shipping Issue/Product Defect.
If you have more than one box, process the items in each box as a separate return.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SHIPPING POLICY
Please keep an eye on your tracking, estimated 5-7 business days for ground shipping. All transit times are estimated business days, we do not guarantee transit or processing times. Once an order is placed it cannot be cancelled or changed. Express processing time is 1 full business day.
Shipping rates are subject to change at anytime. Deliveries will not be made to P.O. boxes. US Shipping Only. Customer will be responsible for all shipping costs including returns if any, outside of Great Falls. Orders within Great Falls include free delivery. Orders are normally processed and shipped in 3 business days, it may take around 7-10 business days to be delivered.
PRICES:
1. During order submission you shall be required to provide us with your personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details. We accept payment by most major credit and debit cards. By clicking on the 'complete order’ button on the Order Form, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the Online site.
2. Submitting your Order Form is subject to our acceptance of this offer we will not consider ourselves bound by a contract with you unless we have issued you a confirmation of order delivery by email. This is not the email sent on submission of an order.
CANCELLATIONS
1. Orders may be amended or cancelled 12 hours after purchase.
2. To amend or cancel your order, call us @ (406) 453-4296 or email us at our email addresses.
3. You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.
PRIVATE POLICY
We may ask you for your name, email address, mailing address, phone number, credit card information or other information. Like many websites, we may use "cookies" to enhance your experience and gather information about visitors and visits to our websites. We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: to personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested, to allow us to better service you in responding to your customer service requests and to quickly process your transactions.
If you have opted-in to receive our email newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us" in the section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
CONTACT:
Business Name: Silk Floral And Fine Art
Email: leemitchellguy@gmail.com
Phone: (406)-453-4296
Fax:
Street address: 401 Sweetgrass Ct.
Country: United States
State/region: MT
DELIVERY
1. Our delivery service is free only within the Great Falls, Montana area.
2. On acceptance by us of your Order Form we will advise you by email confirmation of the intended delivery date.
3. Anomalies in your submitted personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the intended recipient and your daytime contact telephone number or email address so that we can notify you in the event that any delivery problems are encountered.
4. Whilst we agree to use all reasonable endeavors to ensure that delivery will be on the requested delivery date you acknowledge that in very occasional circumstances delivery on the requested terms will not be possible. In such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or shall reimburse your payment in full.
5. In case of delivery to certain locations where a third party is involved, such as offices, hospitals, airports, hotels, and other business locations, the signature of any person authorized to accept delivery on behalf of the customer shall be accepted as proof of delivery to your chosen recipient.
6. Please note that we are only responsible for delivering against signature to the address you quote (or an imminent neighbor if no one is at home) we regret that where goods have been correctly delivered we can not accept responsibility if the intended recipient has moved or lives elsewhere.
7. Where the carrier is unable to find someone to accept delivery they will either deliver to a neighbor or leave a card at the address for the recipient to make contact.
8. It is possible to select a preferred delivery time within the order process in the Delivery Notes field. This option should be used only for orders requesting delivery to funerals or funeral parlors. Whilst every effort will be made to ensure your order is delivered prior to the time selected, no guarantee for delivery by the time specified can be given. To assist us in meeting your preference, please ensure your order is placed at least one working day prior to the preferred delivery time.
9. In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details provided on the Order Form.
10. When placing your order you are able to specify further delivery information using the 'Delivery Notes' field provided. This is intended to provide further guidance to the party delivering your order which isn't included within your address information, for example to specify floor number, or hospital ward. We reserve the right to not act on any delivery requests specified in this field which we deem unacceptable and will use other elements of address information provided elsewhere on the order form to fulfill your order.